Frequently Asked Questions about our photo booths
What photo booth options and upgrades come with your photo booths?
Yes, lets kick start this with the most important question! We have four different types of photobooths for hire. Three are open style booths, which means a stack of people can fit in each photo unlike the traditional photo booth. More people = more fun, fun, fun! These are our Beauty Magic Mirror, our Luxury Photo Booth and Gif Photo Booth. The fourth is our Campervan photobooth, which seats 5 guests. Do you provide a guest book? The choice will vary depending on the package selected. For weddings, a guest book is highly recommended. Additionally, personalized books are available. Can you explain what 'prints per person' is? Our standard packages come with double prints, this is one copy for the guest book - if you have one - and one copy for guests. You can add 'prints per person' to our packages, and this means if there are four people in the photo, we will print up to 5 copies. One for the book, and one for everyone involved to take away. Do we get the digital files? Absolutely! Following your event, you'll be provided with a password-protected online gallery to share with your guests. This gallery will include all the images captured by the booths, along with template-free photos, and likely a selection of additional, unseen photographs taken by our professional photographer. What are idle hours? Sometimes at an event you may require the photo booth to be open for a while and then shut only to re-open later in the evening, the time that the magic mirror is off is idle time as an attendant is still required to attend the magic mirror. Idle hours are charged at £40 ph. Can we have black and white photos? YES! Any other upgrades might I be interested in? We can offer personalised props, custom start screens, photo templates based from your wedding invites/themes, gifs, audio book and more.
How do we book one of your photo booths?
You can email, telephone, check your date on our 'price' page or if your ready to book you can direct to our 'book now' page. What are proposals and how do they work? When you enquire about a photo booth we can send you several different quotes, based on the different photo booths, so you can see exactly what is in each package, and the cost. This is what is known as a proposal. If you are happy you can click to book one of these quotes or click amend to change something in the proposal. What areas do you cover? We are based in Gloucester, so we cover all of Gloucestershire and a 50 mile radius including Bristol, Worcester, Hereford, we can travel further if required for a nominal fee. We charge mileage after 20 miles at a rate of £1 per mile. What happens once I book a photo booth? Once you book a photo booth from us, you will receive an email confiming your booking, with a booking portal link. The booking portal will take you to your own page, with the details of your booking. It will contain your Invoice, our Insurance documents, an information form to fill in, a link to choose your photo template and any discounted offers we think you might be interested in. There is also a message button, which will send us a message directly if you have any questions. What payment methods do you accept? On our website booking system we accept paypal and stripe, these are automated systems and offer you the best service and protection. If you want to pay by bank transfer there are details on our invoices but please email us to let us know you have done this, as it bypasses our automatic payment system. Can we pay in instalments? Yes, once you pay your deposit you can log into your client portal and choose to pay in instalments, the smallest amount is £50. There is no charge for this and it is automatically added to every booking, so you don't need to request this. By the way, if another supplier insists you pay by bank transfer, run as fast as your little legs can carry you and don't look back! When is the full payment due by? We like our payments to be fully paid 4 weeks before the event. You don't need to remember, an automated invoice will be sent directly to you. If you are having problems with any of the payments, just let us know. What deposit is required to secure our booking? Our deposit is £50 for the Gif and Mirror booth, whilst our Luxury and Camper Booth is £150. Please beaware that if you don't pay a deposit whithin two weeks of accepting our proposal or booking directly, your booking will be cancelled, unless you have spoken to us directly and we have agreed to make an exception. Do you have liability insurance? Yes, we do. There will be a copy for you to see in your booking portal and we will send a copy to your venue closer to your event date. How do we pick our backdrops? If you book a photo booth directly from the site yourself, all the backdrops will appear and you can select the one you want. If your not sure which you want, select 'choose later'. If we book you onto the system, we will choose 'pick a backdrop later' at the time of booking and email you with reminder and link closer to the time.
What happens on the day of our event?
All our photo booths plug into a normal power supply, and we always bring an extension lead. How long does it take you to set up? Can you believe it only takes an hour to set up this impressive, life changing experience?! Do we get an attendant to help us? Yes, we are your two awesome attendants, Louise & Simon, are always with the photo booths to ensure your guests have a fantastic experience and to deal with the guest book sometimes guest will need some extra help writing in the guest book. The only time we don't provide an attendant as standard, is with our Gif photobooth. All you do is jump in front of the photo booth and have fun! Is there a lower age limit to use the photo booths? Everyone can join in the fun, but we do ask that young children under 12 are supervised by an adult. How much space do the booths take up? The GIF photo booth is intended to be placed against a wall, needing only about 1ft of space on each side, plus additional room in front for posing. Both the luxury photo booth and the magic mirror require approximately an 8ft square area. For precise measurements, please feel free to message us. What props do you bring and can we bring our own? On the day, we will bring a collection of props like disco balls, moustaches on sticks, word props, glasses and other retro items. You are most welcome to add any items to our stock of props, or if you have any special prop requests just let us know. What about the guests that don't use the photo booth? There will always be guest that don't use the photo booth, but we do find that they still enjoy watching the other guests using and laughing at the photo booth.
Our promises to you.
We promise that we will not leave you without a photo booth on your night. How? We always carry spare equipment with us in our van, so if something goes wrong on site, we can repair most things. If the worst thing goes wrong, and we aren't able to fix the booth, we always carry our professional camera with us. We will be on time. How? We always leave early, in case of unforseen events, and we do not overbook ourselves. We will always strive to provide a great service. How? We want to make you and your guest happy, this is our goal. Anything less is a failure in our eyes.
Why should we book you??
Phil Spencer's catch phrase is location, location, location. Ours is quality, quality, quality! A professional photographer using professional lighting will always capture the best images, no contest, its a win, win for all involved! Our photo booths are run by Simon, who is a professional wedding photographer, he knows all about adjusting cameras and flashes. Rest assured you're getting the best photo's on the market and we mean it, our photo's kick the other booths to the kerb! All our photos are of the highest quality, they are taken with a DSLR canon camera, and printed using a high quality sublimation (sub-dye) printer, with the exception of our Gif booth. If you would like to see some examples, let us know. Collaboration and not competition! We are all about helping fellow local suppliers, if you need any recommendations or advice, we can help and we enjoy doing it! If we are fully booked, we are quite happy to recommend other photo booth companies, that we trust. What does this mean for you? We have either worked with them at an event or we have seen them working at an event, so you can rest easy. We commit each year to help charity events, when you book with us you are helping your local community. Our most recent event were free photo booths for Emilys Gift - helping local children with cancer. The Cheltenham Trust - guardians of local heritage and the lead providers of culture, sport and leisure. The Chamwell Centre - transforming the lives of children and adults with disabilities. Let us know if you wish to see any details of these charity events. And of course we are really nice!
Any questions not covered above?
Send us a quick email!
